No grey imports

Full manufacturer's warranty

Direct from authorised Australian distributors

Orders are shipped direct from our suppliers to you, saving time and money!

Shipping Costs

The cost of shipping is calculated on a per order basis and is dependant upon the total volumetric weight of each order and the destination address. Prior to checkout you will be able to request an immediate estimate of the cost to ship your order based on the destination postcode. Each product page also has a shipping cost estimator providing shipping estimates for each individual product.

Shipment of Orders

ITFast has arrangements in place with all our suppliers, all authorised Australian distributors, whereby all customer orders are shipped direct to their stated delivery address. This ensures the fastest delivery time by eliminating double handling. Importantly, this process is transparent to ITFast customers – all the information we need to ensure a speedy delivery is asked for during your purchase process on the ITFast website.

Items Returned for Warranty or Repair

In the unlikely event that you need to return goods to ITFast for warranty or repair, we will supply a prefilled shipping label and Return Authority (RA) code to you once a warranty or repair claim has been accepted by ITFast. As with order shipment, we have arrangements in place with our suppliers that all RA and repair work is handled by our suppliers, ensuring the quickest possible turn around for warranty and repair shipments.

Order Cancellation

It is important to note that a submitted order made within the ITFast online shopping system constitutes a complete purchase order to ITFast. ITFast reserves the right to accept or reject the purchase order for any reason, and product delivery will be made in accordance with ITFast's shipping policy. An order made with ITFast may be cancelled before it has been shipped by the product's supplier. If you need to cancel your order within that time period, you must notify ITFast by email.